Support
Frequently asked
Quick answers about plans, privacy, faith mode, and how community works.
Is Blooming Mirror really free?+
Yes. The Free plan is free forever and includes daily check-ins, basic journaling, community participation, one private circle, your Check On Me trusted circle, and daily scripture with a basic prayer journal. No card required to sign up.
What do I get with Premium?+
Premium ($4.99/month) unlocks unlimited journaling, 90-day mood and energy trends, unlimited private circles, the full prayer journal, devotionals, and PDF/Markdown journal export.
Can I cancel anytime?+
Yes. You can cancel from your billing page in one click. You'll keep Premium until the end of your current billing period, then return to the Free plan automatically. Old entries always remain yours.
Do you offer refunds?+
Yes — we offer a 30-day money-back guarantee on Premium. See our Refund Policy for full details.
Is Faith Mode required?+
No. Faith Mode is completely optional and off by default. You can turn it on or off anytime from your profile. When off, you'll never see scripture, prayer prompts, or faith circles.
Which faith does Faith Mode follow?+
Faith Mode is Christian-centered (scripture from the World English Bible, prayer journaling, faith-flagged circles). We may expand to other traditions later based on community input.
How private is my journal?+
Your journal entries, check-ins, and prayer notes are private to you by default. We use row-level security so no other user — and no Blooming Mirror staff member browsing the database casually — can read your entries. We do not train AI models on your content.
How does the community stay safe?+
Every public circle has moderation tools: report, block, and auto-hide after two reports. Owners get a private report inbox. Our safety team reviews platform-wide reports. Crisis keywords surface support resources immediately. See our Safety page for details.
How big are circles?+
Circles hold between 3 and 20 members to keep conversations intimate and accountable. You can be in multiple circles at once.
Is Blooming Mirror a replacement for therapy?+
No. Blooming Mirror is a wellness companion for daily reflection and peer support — it is not a substitute for professional mental health care. If you're in crisis, please use the resources on our Safety page or call your local emergency number.
How old do I need to be?+
You must be 16 or older to create an account.
Who handles payments?+
Paddle.com acts as our Merchant of Record. They handle billing, tax, and receipts on Blooming Mirror's behalf. Charges on your statement may appear as 'Paddle*Blooming Mirror'.
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